Notification, call-back or reminder functions exist as a core standard throughout the full ServiceLogic suite with source code integration facilitating both the use of user driven events and application driven events. The primary mechanism in place to alert users to notifications, call-backs and/or reminders is a pop-up function facilitated by the Windows operating system. Complementing the pop-up function is a series of alternative presentation tools that include the diary and a scheduled task manager if you require a less intrusive presentation. User controlled parameters exist to control the frequency of notifications together with parameters to control other notification related activities.